Customer Support

Return & Refund Policy

We strive to provide the best shopping experience. Please read our return, replacement, and refund guidelines carefully before making a request.

4-Day Return & Replacement Policy

Customers must report any issue within 4 days of receiving the product.

Return Window

Eligible within 4 days from delivery.

Refund Processing

Processed within 7–10 business days after verification.

Shipping Charges

Reverse shipping charges are borne by the customer.

Eligibility for Return & Replacement

  • • Products are eligible for return or replacement within 4 days of delivery.
  • • Replacement and return-credit options are available for eligible items.
  • • Customers must report any issue within 4 days of receiving the product.
  • • Requests received after 4 days may not be eligible for assistance.

Non-Returnable Products

  • • Socks
  • • Leg Sleeves
  • • Supports & Similar Hygiene Products
  • • Clearance Sale Items
  • • Discounted Sale Products

Shipping & Return Charges

  • • Reverse shipment/reshipping charges are applicable.
  • • One-way shipping charges are borne by the customer.
  • • Shipping and handling fees are non-refundable.
  • • If courier pickup is delayed, the return process will proceed only after successful collection by the courier.

Refund Process

  • • Refunds are initiated only after receiving the returned product and proof of payment.
  • • Returned products undergo quality inspection and verification.
  • • Credit/refund will be issued only after successful verification of the returned item.
  • • Once approved, refunds are processed within 7–10 business days.

Damaged, Missing or Incorrect Items

Please report immediately if you receive:

  • • Missing Product
  • • Wrong Product
  • • Damaged Product
  • • Package Opening Issues

Supporting evidence such as photos, videos, or package opening recordings may be required.

Support Contact

For return, refund, replacement, or product-related issues, please contact our support team at:

support@example.com

Agreement to Terms

By placing an order on our website, you acknowledge and agree to this Return & Refund Policy and all applicable Terms & Conditions.